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Email Us
gemtrix.3d@gmail.com
We reply within 24 hours
Response Time
< 24 hours
For all enquiries
Common Questions
How do tokens work?
Each image generation costs 12 tokens. New accounts start with 100 free tokens. You can purchase more on the Pricing page.
Can I use generated images commercially?
Yes. All images generated on FacetLab are yours to use commercially — for ads, your website, social media, and print.
What file formats are supported for upload?
We accept PNG, JPG, and WEBP. Up to 5 reference images per generation.
How do I get a refund?
Unused token packs can be refunded within 180 days of purchase. Contact us with your order details.